Shipping Policy

At Calia Routes, we aim to deliver your outdoor and travel products safely and on time. This Shipping Policy explains our shipping methods, timelines, and related details.

1. Order Processing Time

  • All orders are processed within 2–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Time

  • Standard delivery timelines are 5–10 business days depending on your location.

  • Remote or rural areas may require additional time.

  • Delivery may be delayed in cases of unforeseen circumstances such as weather conditions, courier delays, or public holidays.

3. Shipping Coverage

  • International shipping is not available at this time.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before order confirmation.

  • Promotional offers or free shipping (if provided) will be clearly mentioned.

5. Delivery Requirements

  • Customers are responsible for providing accurate delivery details (name, address, contact number).

  • Our delivery partner will attempt delivery at the provided address. If unsuccessful, a re-delivery may be scheduled.

6. Cash on Delivery (COD)

  • Calia Routes currently accepts only Cash on Delivery (COD).

  • Customers must make full payment at the time of delivery to receive their order.

7. Delays

  • While we make every effort to deliver within the estimated time, delays may occur due to factors beyond our control.

  • We are not liable for delays caused by courier partners, weather conditions, or inaccurate delivery details.

8. Contact Us

For shipping-related questions or delivery updates, please contact us at:
Email: [email protected]