Terms & Conditions

Welcome to Calia Routes. By accessing or using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General

• These Terms govern your use of our website and the purchase of outdoor and travel products from Calia Routes.

• By placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

2. Products and Availability

• We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.

• Product availability is subject to stock levels and may change without prior notice.

3. Orders

• Orders can be placed through our website or other authorized sales channels.

• Once you place an order, you will receive a confirmation message or email with order details.

• We reserve the right to cancel or refuse any order in case of stock unavailability, errors in pricing, or suspected misuse.

4. Payment Terms

• Calia Routes currently offers Cash on Delivery (COD) only.

• Customers are required to pay the full amount at the time of delivery.

• No online payments or credit card details are collected by us.

5. Shipping and Delivery

• Delivery timelines may vary depending on your location.

• Customers are responsible for providing accurate delivery details. We are not liable for delays caused by incorrect information.

6. Returns and Refunds

• Returns or exchanges are accepted only if the product is damaged, defective, or incorrect at the time of delivery.

• Customers must notify us within 7 days of receiving the order by contacting [email protected].

• Refunds will be processed via bank transfer or other suitable methods after verification.

7. Limitation of Liability

• Calia Routes is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Product use is at the customer’s own risk.

8. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Calia Routes and protected under copyright law.

• Unauthorized use or reproduction is prohibited.

9. Privacy

• Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal data.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]